Public Network SLAs
Our real-time, AI-powered service assurance platform provides a lightweight, non-intrusive software solution designed specifically for monitoring premium 5G plans. LatenceTech helps ensure guaranteed service performance for your most demanding B2B and B2C customers.
Why Offer a Service Level Agreement (SLA) on 5G?
The battle for bandwidth is over!
With today’s networks delivering ample throughput for most applications, the real priority has shifted towards ultra-low latency and instantaneous responses. Consumers and enterprises alike are increasingly demanding seamless, low-latency connectivity, especially for time-sensitive applications.
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Stable low latency, not just minimal latency, is crucial. Variations in latency and throughput can significantly degrade the customer experience, causing disruptions in innovations like self-driving cars, teleoperations, or industrial robotics. In critical cases, unstable connectivity may even pose safety risks, leading to accidents or security vulnerabilities.
Solution
Our solution helps you put in place SLAs with confidence and full visibility.
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Active SLA Monitoring: Real User Monitoring (RUM)
Our solution utilizes Real User Monitoring (RUM) with a lightweight QoSAgent installed on the user’s connected device—be it a modem, smartphone, connected car, or industrial robot. This enables continuous, real-time network quality assessments from the user’s point of view, rather than relying on network node data, which is typical in traditional methods.
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Intelligent Analysis and Anomaly Detection
The LatenceTech Analyzer performs real-time analysis of these KPIs, detecting anomalies, trends, and alerting you when performance thresholds are breached. Using statistical analysis and machine learning, the solution predicts quality and latency issues minutes before they occur, allowing potential corrective action. This foresight is often enough for network adjustments or for connected devices, such as autonomous vehicles, to adapt safely.
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SLA Diagnostics & Recommendations (beta)
The LatenceTech Analyzer leverages Generative AI technology to provide real-time diagnostics of monitored connectivity in accordance with service level agreements (SLAs). It generates a comprehensive list of suggestions and recommendations for optimization or resolution of identified issues. This feature is currently in beta release and is continually being improved.
Near Real-Time Latency Measurements
The LatenceTech QoSAgent transmits small measurement packets using multiple network and IP protocols, assessing real-time network quality. These assessments can be aggregated into key performance indicators (KPIs) that support SLA monitoring. For internal use, our solution can monitor service level objectives (SLOs), making it ideal for use in various industrial and enterprise environments.
Real-Time SLA Visualization
Key performance indicators (KPIs) that support the SLA can be visualized in near real-time by the SLA custodian or network operations staff. Additionally, a user-friendly dashboard can be provided for end-users or customers, accessible via a web page or mobile application. Any KPIs calculated and available in our platform can be obtained via real-time open Restful APIs for easy integration with your existing system.
Key features for maximum confidence
Key functionalities for SLA monitoring and management
Real-Time QoS Monitoring
Latency, throughput, packet loss, and connectivity status across multiple protocols (TWAMP, HTTP/S, UDP, TCP, ICMP).
Stability KPIs
New metrics for assessing the stability of network connectivity, critical for industrial use cases.
Low-Impact Throughput Measurement
Performs assessments using 10x less data than traditional methods.
Unlock Premium Service Monetization
Our platform is the right tool to monitor and monetize premium network plans. Start with specific vertical needs with your B2B customers. Talk with experts from our team for more details on how our tailored solutions can meet your SLA requirements.